Statutory & Standard Procedures in Medical Records

Statutory & Standard Procedures in Medical Records

Introduction

·       Statutory requirements are legal obligations imposed by regulatory authorities and government laws to ensure patient data is properly maintained, accurate, and accessible when needed.

Maintenance of Medical Records

  • Medical records must be maintained in a systematic, legible, and complete manner.
  • Minimum retention period (as per Medical Council of India / National Medical Commission):
    • Indoor records: 3 to 10 years (depending on the hospital policy/state laws)
    • Medico-legal cases (MLC): Must be kept indefinitely
    • OPD records: 3 years
  • Records should be protected from physical damage, theft, and unauthorized access.

Coding and Indexing

  • ICD-10 / ICD-11 (International Classification of Diseases) is used for diagnosis coding.
  • Procedure coding uses systems like ICD-9-CM / ICD-10-PCS / CPT.
  • Coding is essential for:
    • Statistical analysis
    • Epidemiological research
    • Insurance & reimbursement (e.g., DRGs)
  • Indexing involves creating a Patient Master Index (PMI), Disease Index, Procedure Index for easy retrieval and analysis.

Filing of Records

  • Records are filed using systems like:
    • Alphabetical filing
    • Numerical (straight, terminal digit, unit number)
  • Filing must ensure quick retrieval, minimal duplication, and confidentiality.
  • Use of color coding and barcoding improves accuracy and efficiency.

Use of ICD (International Classification of Diseases)

  • ICD is a WHO-mandated system to classify diseases and related health problems.
  • Used for:
    • Diagnoses recording
    • Health statistics
    • International disease comparisons
    • Insurance claims and audits
  • Hospitals must regularly update to the latest ICD version (currently ICD-11 in many countries).

Reports & Returns by MR Department

a. Routine Reports

  • Daily Admission & Discharge Report
  • Bed Occupancy and Bed Turnover Rate
  • Death and Birth Report
  • OPD and IPD Statistics

b. Monthly & Annual Returns

  • Morbidity and Mortality Statistics
  • Disease-wise Reports (e.g., TB, HIV, COVID-19)
  • Infection Control Reports
  • Departmental Performance Indicators
  • Annual Statistical Report for health department/state registry

c. Legal Returns

  • Notification of births and deaths to Municipal Authorities
  • Medico-legal Reports (with police intimation)
  • Reports to Statutory Bodies (e.g., MCI/NMC, NABH)

Standards in Medical Records Services

a. MR Services

  • Availability of 24/7 access for emergency retrieval
  • Confidentiality and integrity maintained at all times
  • All entries must be:
    • Signed
    • Dated
    • Legible
  • Use of standard abbreviations, forms, and nomenclature

b. Form Assembly

  • Uniform chart order:
    • Admission notes
    • Progress notes
    • Investigation reports
    • Treatment plans
    • Discharge summary
  • Use of printed, serial-numbered forms
  • Patient Identification on each page

c. Patient Property Records

  • Proper documentation of:
    • Valuables at admission
    • Handover on discharge
  • Records signed by patient, nursing staff, and guardian (if applicable)
  • Stored in a secure location until returned

d. Medical Records of Staff

  • Separate and confidential MR files for employees
  • Records of occupational illnesses, vaccinations, health checkups
  • Handled only by authorized personnel (HR/Medical Admin)

e. Microfilming and Digital Archiving

  • Used for long-term preservation of records
  • Ensures space saving, data security, and quick access
  • Can be done through:
    • Microfiche
    • Scanning & Electronic Medical Records (EMR)
  • Must comply with IT Act, 2000 and NMC guidelines

f. Preservation of Records

  • Timeframes as per statutory laws (varies by record type)
  • Secure storage conditions: pest-free, fireproof, moisture-controlled
  • Records of deceased patients and medico-legal cases preserved indefinitely or as per law

g. Patient Rights & Responsibilities (in MR context)

Patient Rights:

·        Right to access own medical records

·        Right to confidentiality

·        Right to correction in case of errors

·        Right to informed consent for sharing MR

Patient Responsibilities:

·        Provide accurate personal and health information

·        Cooperate in record keeping

·        Understand hospital policies on MR access and retention

Basic Medical Records Proformas (Formats)

  • Patient Admission Form
  • Consent Form (surgery, anesthesia, blood transfusion)
  • History and Clinical Examination Sheet
  • Progress Notes
  • Investigation Report Sheet
  • Operation Theater Notes
  • Nursing Assessment Chart
  • Discharge Summary
  • MLC Form
  • Referral & Transfer Forms
  • Patient Valuables List
  • Feedback/Grievance Form

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