Directing in Management
Directing in Management
Introduction
·
Directing is the managerial function that
involves guiding, leading, supervising, and motivating subordinates to achieve
organizational goals effectively and efficiently.
·
Koontz & O’Donnell: "Directing
is the inter-personal aspect of managing by which subordinates are led to
understand and contribute effectively and efficiently to the attainment of
enterprise objectives."
Importance of Directing
Directing is crucial in healthcare and other sectors
because it ensures that plans are translated into actions. Its importance
includes:
·
Initiates Action: Directing puts plans
into action and sets the process in motion.
·
Motivates Employees: Encourages employees
to give their best performance.
·
Ensures Coordination: Harmonizes
individual efforts towards organizational goals.
·
Improves Efficiency: Promotes better use
of resources and time.
·
Builds Team Spirit: Helps build
cooperation and teamwork.
·
Facilitates Change: Assists in adapting
to new processes, technologies, or policies.
·
Enhances Communication: Promotes two-way
communication between staff and management.
·
Essential in Healthcare Settings: Ensures
timely patient care, discipline, and quality control.
Features of Directing
·
Continuous Process: Directing is ongoing
throughout the management process.
·
Pervasive Function: It is required at all
levels of management.
·
Executive Function: Only managers can
perform this function.
·
Goal-Oriented: Focuses on achieving the
organizational objectives.
·
Human-Centric: Deals directly with people
– motivating, leading, and communicating.
·
Creative Function: Requires innovation in
motivating and leading teams.
·
Based on Communication: Effective
directing relies heavily on clear, two-way communication.
Principles of Directing
Principle |
Explanation |
Harmony of Objectives |
Aligning individual goals with organizational goals. |
Unity of Command |
Every subordinate should receive orders from one
superior only. |
Appropriate Supervision |
Use of suitable leadership style and control based
on situation. |
Use of Informal Organization |
Managers should utilize informal channels for quick
communication. |
Motivation |
Adequate rewards and recognition to boost morale and
productivity. |
Leadership |
Ability to influence and inspire employees to
perform. |
Effective Communication |
Ensures mutual understanding and clarity of tasks
and goals. |
Follow-Up |
Monitoring and providing feedback to ensure
directions are followed. |
Models/Styles of Directing (Managerial
Models)
A. Autocratic Model
- Focus:
Power-based, boss-centered.
- Assumption:
Employees are to be directed and controlled.
- Management
Style: Strict, no employee input, central
decision-making.
- Advantage:
Fast decisions, useful in emergencies (e.g., ICU, emergencies).
- Limitation:
Low morale, resistance, poor innovation.
B. Custodial Model
- Focus:
Economic security.
- Assumption:
Employees are loyal in exchange for benefits (job security, perks).
- Management
Style: Employee welfare is the focus, but limited
motivation.
- Advantage:
Reduces dissatisfaction, builds loyalty.
- Limitation:
Employees become passive, not self-motivated.
C. Supportive Model
- Focus:
Leadership and employee participation.
- Assumption:
Employees are self-motivated and seek responsibility.
- Management
Style: Manager supports employees in achieving goals.
- Advantage:
High motivation, job satisfaction.
- Limitation:
Requires skilled leaders, not suitable for all settings.
D. Collegial Model
- Focus:
Partnership and teamwork.
- Assumption:
Employees are responsible and work best in a team environment.
- Management
Style: Shared goals, mutual respect, self-discipline.
- Advantage:
Promotes creativity, self-direction, collaboration.
- Limitation:
Time-consuming, not effective under strict hierarchy.
Comparison Table of Models of Directing
Model |
Control Base |
Employee Orientation |
Manager’s Role |
Employee Response |
Autocratic |
Power |
Obedience |
Boss |
Dependence, resistance |
Custodial |
Economic Resources |
Security & Benefits |
Provider |
Passive cooperation |
Supportive |
Leadership |
Job Performance |
Coach/Leader |
Participation, motivation |
Collegial |
Partnership |
Responsibility |
Collaborator |
Self-discipline, teamwork |
Application in Hospitals
- Autocratic:
Suitable during code blue situations, surgeries, or emergency
response.
- Custodial:
Used in large hospitals offering staff welfare programs.
- Supportive:
Encouraged in departments like nursing, quality control.
- Collegial:
Effective in administrative meetings, committees, and inter-departmental
collaboration.
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