Patient Admission/Discharge

PATIENT ADMISSION/DISCHARGE

Description also available in video format (attached below), for better experience use your desktop.

Introduction

1. PATIENT ADMISSION

Definition

Patient admission is the formal process of accepting a patient into a hospital for observation, diagnosis, treatment, or care, and allotting a bed/ward under hospital responsibility.

Objectives of Patient Admission

  • To provide timely medical care

  • To ensure proper identification of the patient

  • To allocate appropriate bed/ward

  • To maintain legal and medical records

  • To ensure financial and administrative control

  • To coordinate between clinical and non-clinical departments

Types of Patient Admission

1. Emergency Admission

  • Sudden, life-threatening conditions

  • No prior appointment

  • Examples: accidents, heart attack, stroke

2. Elective (Planned) Admission

  • Pre-scheduled admission

  • Examples: surgery, investigations, planned therapy

3. Routine Admission

  • Based on OPD consultation

  • Requires doctor’s advice

4. Transfer Admission

  • Patient shifted from another hospital or ward

5. Day Care Admission

  • Short stay (same day discharge)

  • Examples: dialysis, minor procedures

Admission Process (Step-by-Step)

1. Reception & Registration

  • Patient reports to Admission Counter

  • Demographic details recorded:

    • Name, age, gender

    • Address, contact

    • Aadhaar/ID proof (if applicable)

  • UHID (Unique Hospital Identification Number) generated

2. Medical Assessment

  • Initial assessment by doctor/nurse

  • Provisional diagnosis made

  • Decision for admission taken

3. Bed Allocation

  • Based on:

    • Diagnosis

    • Gender

    • Paying/Non-paying category

    • Availability

  • Ward/room assigned

4. Consent & Documentation

  • General consent

  • Treatment consent

  • Surgery consent (if required)

  • Insurance/TPA documents (if applicable)

5. Financial Formalities

  • Advance deposit

  • Insurance verification

  • Package selection (if any)

6. Nursing Assessment

  • Vital signs recorded

  • Nursing history taken

  • Patient oriented to ward rules

7. Medical Record Creation

  • Case sheet opened

  • Admission slip prepared

  • Documents filed in MRD

Departments Involved in Admission

  • Admission Office

  • OPD/Emergency

  • Nursing Services

  • Medical Records Department (MRD)

  • Accounts Department

  • Insurance/TPA Desk

Legal & Administrative Importance of Admission

  • Proof of hospital responsibility

  • Basis for billing

  • Medico-legal documentation

  • Insurance claims

  • Statistical data for hospital planning

2. PATIENT DISCHARGE

Definition

Patient discharge is the formal process of releasing a patient from hospital care after completion of treatment or on other authorized grounds.

Objectives of Patient Discharge

  • To ensure continuity of care

  • To provide clear instructions

  • To settle hospital bills

  • To maintain complete medical records

  • To free bed for next patient

Types of Patient Discharge

1. Routine Discharge

  • After successful treatment

2. Discharge on Request (DOR / LAMA)

  • Patient leaves against medical advice

3. Transfer Discharge

  • Shift to another hospital

4. Absconded Discharge

  • Patient leaves without informing

5. Death Discharge

  • After patient expiry

Discharge Process (Step-by-Step)

1. Medical Decision

  • Treating doctor declares patient fit for discharge

  • Discharge order written

2. Preparation of Discharge Summary

Includes:

  • Patient identification details

  • Date of admission & discharge

  • Diagnosis

  • Investigations

  • Treatment given

  • Condition at discharge

  • Follow-up advice

  • Medications

3. Billing & Clearance

  • Final bill prepared

  • Pharmacy, lab, OT charges added

  • Insurance approval (if applicable)

  • Payment clearance done

4. Nursing Discharge Procedure

  • Explain medications

  • Demonstrate wound care (if any)

  • Return patient belongings

  • Remove IV lines/catheters

5. Patient Education

  • Diet instructions

  • Medication schedule

  • Follow-up date

  • Warning signs

6. Medical Record Completion

  • Discharge slip signed

  • Case sheet closed

  • Sent to MRD for filing

7. Bed Vacating & Housekeeping

  • Bed marked vacant

  • Cleaning & disinfection

  • Ready for next admission

Legal Importance of Discharge

  • Discharge summary is a legal document

  • Used in:

    • Insurance claims

    • Court cases

    • Medical audits

  • Protects hospital and doctors legally

Common Problems in Admission & Discharge

  • Delay in bed allotment

  • Incomplete documentation

  • Billing delays

  • Poor patient communication

  • Insurance approval issues

Role of Hospital Administrator

  • Ensure smooth patient flow

  • Reduce waiting time

  • Standardize SOPs

  • Coordinate departments

  • Monitor admission & discharge statistics

Video Description

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