Hospital Manager
HOSPITAL MANAGER
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Introduction
·
A Hospital
Manager is a person that is selected by a given authority person of a
hospital to fulfil the goals & objectives
·
Generally the manager is used to manage
and coordinate across the all inter departments of an organization.
·
In small size organization the manger
also responsible for some other roles such as
o Purchasing
o Human Resource Management
o Marketing
o Internal Audits etc.
Managerial Activities Required For the
Effective Functioning
o Use of innovative technology
o Accountability
o A managed care system
o Effective communication strategy
o Identification of vulnerable areas
o Updated contact details of patients
o Oversee of important departments
o Patient centricity
Roles
& Responsibilities and Qualities of an Effective Hospital Manager
·
Roles & Responsibilities
o
Interpersonal Roles
§ To perform symbolic
duties like signing legal documents and welcoming the visitors
§ To make himself a
good leader rather than a boss by
· Motivating
· Training
· Counselling
· & Communicating
with subordinates
§ Interact with peoples
of both fields internal & external to make the operations smooth
§ Attend Phone calls,
emails and meetings
o
Informational Roles
§ To receive and
analyze the information that can affect an organization in future like
· Changes in the market
· New opportunities
· Latest technology
§ To share the
information with subordinates, send organization memos and reports
§ To being a
representative in public of an organization through
· Awareness programmes
· Speeches
· Seminars on current
issues
· Free health check up
camps
o
Decisional Roles
§ To improve the
performance of an organization by
· Identifying new
business ideas
· Creating new market
areas
· Seeking innovative
methods
§ To resolve and end
the disputes and conflicts among the customers & employees
§ To allocate and
utilize the various resources of an organization by
· Budgeting
· Time scheduling
· Material purchasing
§ To make a win-win
situation for the organization by negotiating with
· Customers
· Suppliers
· Government
Qualities
of an Effective Manager
·
Basic Knowledge & Information
o
Command of basic facts
o
Professional Knowledge
·
Skills & Attributes
o
Tuning in to what’s going on
o
Analytical skills
o
Problem solving skills
o
Decision making skills
o
Social skills
o
Emotional resilience
o
Pro activity
·
Meta Qualities
o
Imagination & Creativity
o
Mental Agility
o
Balanced Learning habits
o
Self Knowledge
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