Decision Making
DECISION MAKING
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Introduction
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Decision is a
choice made between two or more available alternatives
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Decision making is the
process of choosing the best alternative to reach the objective
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The factors that makes the decision making
effective are
o Perception & Priority
o Acceptability & Risk
o Resources & Goals
o Values & Demands
o Style & Judgement
Six
C’s, Types, Characteristics and Phases of Decision Making
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Six C’s
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Construct
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Compile
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Collect
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Compare
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Consider
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Commit
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Types
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Basic Decision Making
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Administrative Decision Making
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Organizational Decision Making
o
Policy Decision Making
o
Individual & Group Decision Making
o
Routine Decision Making
o
Adaptive Decision Making
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Characteristics
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Process of choice
o
A human process
o
Rational in nature
o
Proceeded by deliberation
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It is an end process
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Phases
o
Intelligent Activity
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Design Activity
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Choice Activity
Principles,
Techniques and Process of Decision Making
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Principles
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Autonomy
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Beneficence
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Paternalism
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Utility
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Justice
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Techniques
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Intuition (decision by inner feelings)
o
Facts (decision on the basis of facts)
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Experience (decision on the basis of past experience)
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Operating research (decision on the basis of
scientific basis)
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Values (decision on the basis of values of
one’s)
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Process
o
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