Marketing For TPAs & Cash Patients

MARKETING FOR TPAs & CASH PATIENTS

Description also available in video format (attached below), for better experience use your desktop.

Introduction

·       Study & Management of exchange relationships is known as marketing

·       It is also the business process of

o   Creating relationships with customers

o   Satisfying the customers

·       Marketing of healthcare look mainly on five factors

o   Service provided

o   Location of service being provided

o   Price

o   Promotion

o   Public relation

 

TPAs Marketing Manpower & Activities

·       Manpower

o   CEO

o   VP Operations

o   Marketing Executive

o   Field workers

o   Clerical staff

·       Activities

o   Demonstration

§  Flex & Cut outs

§  Newspaper

§  Social medias

§  Television

§  Radio

§  Broachers

o   Field Work

§  Among politicians

§  Collaboration with doctors

§  Community Work

§  Home visits

o   Camps

§  In house camps

§  Outside camps

o   Healthcare Promoters

§  Persons who are distributing the health card to the public

§  Some are distributing without any benefits to them

o   Patient information Centre

§  These centers are for assessing health status like

·       Vital signs

·       Blood sugar

·       Guiding patients

Working Process of TPAs

·       It functions as an intermediates between the

o   Insurance provider

o   Policy holder

·       The key function of TPA is the processing of claims and settlement

·       It issues the ID card to the policyholder, which have to be shown to the hospital authorities

·       The card must be verified before availing any cashless hospitalization services

·       TPAs send all the documents which are necessary for the consideration of claims, along with the bills, to the insurer for the reimbursement

 

Insurance Schemes

·       Apollo Munich

·       Reliance

·       Health India

·       DHFL

·       HDFC ERGO

·       Religare

·       Raksha TPA

·       Medi Assist

·       RAHEJA QBE

·       ESI

·       CGHS

·       Ayushman Bharat etc

 

Video Description

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