Marketing For TPAs & Cash Patients
MARKETING FOR TPAs & CASH PATIENTS
Introduction
·
Study & Management of exchange
relationships is known as marketing
·
It is also the business process of
o
Creating relationships with customers
o
Satisfying the customers
·
Marketing of
healthcare look mainly on five factors
o
Service provided
o
Location of service being provided
o
Price
o
Promotion
o
Public relation
TPAs
Marketing Manpower & Activities
·
Manpower
o
CEO
o
VP Operations
o
Marketing Executive
o
Field workers
o
Clerical staff
·
Activities
o
Demonstration
§ Flex & Cut outs
§ Newspaper
§ Social medias
§ Television
§ Radio
§ Broachers
o
Field Work
§ Among politicians
§ Collaboration with doctors
§ Community Work
§ Home visits
o
Camps
§ In house camps
§ Outside camps
o
Healthcare Promoters
§ Persons who are distributing the health card to the public
§ Some are distributing without any benefits to them
o
Patient information Centre
§ These centers are for assessing health status like
· Vital signs
· Blood sugar
· Guiding patients
Working
Process of TPAs
·
It functions as an intermediates between the
o
Insurance provider
o
Policy holder
·
The key function of TPA is the processing of
claims and settlement
·
It issues the ID card to the policyholder,
which have to be shown to the hospital authorities
·
The card must be verified before availing any
cashless hospitalization services
·
TPAs send all the documents which are
necessary for the consideration of claims, along with the bills, to the insurer
for the reimbursement
Insurance
Schemes
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Apollo Munich
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Reliance
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Health India
·
DHFL
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HDFC ERGO
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Religare
·
Raksha TPA
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Medi Assist
·
RAHEJA QBE
·
ESI
·
CGHS
·
Ayushman Bharat etc
Video
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