Transactional Analysis

TRANSACTIONAL ANALYSIS

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Introduction

·       It is a technique which is used to help peoples to better understand their own and other’s behavior

·       It mainly deals with three things

o   Understanding interpersonal relationships

o   Predicting interpersonal relationships

o   Controlling interpersonal relationships

 

Concerns of Transactional Analysis

1)   Analysis of Self Awareness

a.    The self awareness can easily be defined as the behavior & attitude that can be known & unknown to self and known & unknown to others

b.    More betterly it can be expressed by the help of JOHARI WINDOW diagram

2)   Analysis of Ego States

a.    Peoples interacts with each other in terms of different behavior patterns known as Ego states

b.    Ego states are the person’s way of thinking, feeling and behaving at any time.

c.     The ego states can be divided into three major categories

                                                    i.     Parent Ego State

1.    Judgmental

2.    Rule maker

3.    Moralizing

4.    Over protective

                                                  ii.     Adult Ego State

1.    Authentic

2.    Direct

3.    Reality based

4.    Fact seeking

                                                iii.     Child Ego State

1.    Immature

2.    Creativity

3.    Dependence

4.    Emotional & Sentimental

3)    Analysis of Transaction

a.    The heart of this analysis is the study of exchange between two persons

b.    It helps t determine that which ego state is most heavily influencing the behavior of us and of other person

c.     And depending on the ego state the transaction can be of 3 types

                                                    i.     Complementary Transaction (Both people are operating from same ego state)

                                                  ii.     Crossed Transaction (Sender sends his message in his ego state but get the response in unexpected different ego state)

                                                 iii.     Ulterior Transaction (two ego states between the same person but one disguises the other one)

4)    Script Analysis

a.     A script is an ongoing Programme that is developed in early childhood under parental influence

b.     In script analysis a person’s life is compared to a play and the script is the text of the play

c.      A script of a person’s life the

                                                    i.     Complete plan of living

                                                  ii.     Offering permissions

                                                 iii.     & Structure of life which makes one winner or loser in life

5)    Analysis of Life Positions

a.     It helps us to make assumptions about self and other person’s life position and can be of 4 types

                                                    i.     Ideal life position (I am OK, you are OK)

                                                  ii.     Psychological position (I am Ok, you are not OK)

                                                 iii.     Powerless feeling position (I am not OK, you are Ok)

                                                 iv.     Miserable position (I am not Ok, you are not OK)

6)    Stroking

a.     It can be defined as the method of “giving some kind of recognition to others”

b.     People need strokes for their sense of survival and well being on the job

c.      It can b classified into 3 categories

                                                    i.     Positive stroke

1.     Rewards

2.     Recognition

3.     Approvals

                                                  ii.     Negative strokes

1.     Gap findings

2.     Zero ratings

3.     Highlighting mistakes

                                                 iii.     Mixed strokes

1.     Abdullah comments on his teammate that “she did an excellent job in spite her limited experience”

 

Benefits of Transactional Analysis

·       Improve interpersonal communication

·       Source of positive energy

·       Understanding ego state

·       Motivation

·       Organizational development

 

 

Video Description

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