Office Discipline (Rules & Regulations)
OFFICE DISCIPLINE (RULES & REGULATIONS)
Introduction
·
A good performance & behavior of an
employee contributes a lot in the growth of an organization
·
Discipline refers to
a force that helps individuals/groups to observe
o
Rules
o
Regulations
o
Standards
o
& procedures necessary for an
organization
Nature
& Objectives of Discipline
·
Nature
o
A step towards maximum productivity
o
The person has to be self committed to
improve & learn
o
Educational in nature
o
Can change the attitude of workers towards
their work & workplace
o
Has to reformative and not punitive
o
Focuses on the development rather than
punishing
·
Objectives
o
To achieve willing acceptance of the rules,
regulations & procedures
o
To impart an element of certainty
o
To develop a spirit of tolerance among
employees
o
To bring a desire to make adjustments
o
To seek & give directions &
responsibilities
o
To create an atmosphere of respect for each
& every person
o
To increase the working efficiency and morale
of employees
Components
of Discipline
·
Self Discipline
o
It refers to a condition in which a person
brings the discipline in himself to achieve something
o
The five pillars of self discipline are
§ Acceptance
§ Willpower
§ Hard work
§ Industry
§ Persistence
o
If you want to be self disciplined
§ Be organized & always on time
§ Keep your words
§ Finish what you start
§ Accept corrections
§ Welcome responsibilities
·
Orderly behavior
o
It refers to a condition that must exist for
an orderly behavior in an organization
·
Punishment
o
It is used to prevent the conditions of
indiscipline
o
Whenever a worker goes astray in his conduct,
he has to be punished to prevent the recurrences
o
The punishment can be of various types
§ Oral warnings
§ Written warnings
§ Suspensions
§ Demotion etc
Approaches
of Discipline
·
Positive Approach
o
“A willingness to comply” and it comes from
self desire to cooperate in achieving the common goal
o
The emphasis here is on cooperative efforts
o
The process of positive approach involves
§ Counselling
§ Written warning
§ Final warning
§ Discharge
·
Progressive Approach
o
A step by step process that is designed to
modify the unacceptable behaviors
o
The process of progressive approach involves
§ Verbal counselling
§ Written warning
§ Suspension without pay
§ Termination
·
Hot Stove Rule
o
Introduced by Douglas Murray McGregor in early 60s
o
It connects the company discipline and
touching a hot stove
o
This rule gives a central idea to maintain
the effective discipline in an organization by punishing employees in ways
similar to touching a hot stove
o
The steps of this rule includes
§ Immediate investigation
§ Previous warning
§ Consistency
§ Disciplinary action
o
Key points of this rule are
§ You had a warning
§ Penalty was consistent
§ The penalty is not delayed
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