Evolution of Personnel Management

EVOLUTION OF PERSONNEL MANAGEMENT

                                  

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Introduction

·       Personnel management begins around the end of 19th century

·       In the First World War the development of personnel management begins, with the large number of women’s being recruited to fill the gaps left by men’s going to fight.

·       In 1930 the economy starts to pick up and the big corporations saw the value of improving employees benefits as a way of recruiting, retaining and motivating employees

 

Evolutions Era’s

·       Industrial Revolution

o   The beginning of HRM was started during industrial revolution in 1850s

o   The wind successfully reached to India in the beginning of 20th century

o   In the period of industrial revolution

§  Machines were brought

§  Rapid growth of technology

§  Workers were treated like machine tools

§  Employers were concerned to meet the production targets

§  Government did very little to protect the interest of workers

·       Trade Unionism

o   A period when state interventions to protect the employees interest was felt necessary

o   In the period of Trade Unionism

§  Associations of workers were started to from

§  Trade Union Act was passed in 1926

§  Main philosophy was to safeguard

·       Worker’s interest

·       Child labor

·       Long working hours

·       Poor working conditions

§  The weapons used by the unions to accept their problems were

·       Strikes

·       Lockouts

o   This period gave rights to the personnel practices such as

§  Collective bargaining

§  Grievances redressal

§  Arbitration

§  Employee benefit programmes

§  Rational wage structure installation

·       Social Responsibility Era

o   The father of this era was Sir Robert Owen (British Industrialist)

o   He observed that the social & economic environment influence the

§  Physical

§  Mental

§  & Psychological development of workers

o   He believed that the owner is like a father and worker is like a child

o   He always practiced

§  Provision for reduced working hours

§  Housing facilities for workers

§  Education for the worker’s and their children’s

§  Giving human treatment to workers

·       Scientific management Era

o   The father of his era was F.W Taylor

o   In 20tth century the Taylor developed his 4 principles

§  Use of scientific methods in organizations

§  Scientific selection, placement and training of workers best suited to their tasks

§  Division of work and responsibility between the management and workers

§  Harmonious and close cooperation with workers

o   The techniques developed by him were

§  Time study

§  Motion study

§  Standardization of

·       Tools

·       Machines

·       Equipment's

·       Working conditions

§  Incentive wage plan with differential piece rate of wages

·       Human Relation Era

o   The era of human relations focused on

§  Feelings

§  Attitudes

§  & needs of the workers as a human being

o   In 1935 Hugo Munsterberg suggested that

§  Physical environment should be good

§  Presence of favorable attitudes of workers and work team towards their work

§  Social & psychological needs of workers should be fulfilled

§  Workers can be motivated through job security and right to express their opinion

·       Behavioral Science Era

o   This era was concerned with Social & Psychological aspects of human behavior

o   The important elements of this era were

§  Individual behavior is linked with group behavior

§  Use if informal leadership rather than formal one

§  Motivation by self development

§  Improving efficiency by self operating 

 

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