Concept of Organizational Behavior

ORGANIZATIONAL BEHAVIOR

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Introduction

·       Study of organization and of the collection of people working within the organization

·       Study of human behavior within the organization settings

·       Study and application of knowledge about how the actions of people within the organization

 

Nature of OB

·       A field of study and applied science

·       Interdisciplinary approach

·       Humanistic

·       Optimistic

·       Objectives oriented

·       System approach

 

Evolution of OB

·       Robert Owen (1800)

o   A young factory owner who refused to employ children

o   Taught workers to improve working conditions

o   Father of personnel management

·       Andrew Ure (1903)

o   Provides welfare facilities to the workers

o   Value of human factor in manufacturing

o   Began to pay accident compensation

·       F.W.Taylor & Henry Fayol (1916)

o   Father of Scientific management

o   Give time and motion study

o   Peace rate method

o   Administrative management introduction

o   Principle of governing behavior

·       Douglas and Henry (1960)

o   Theory X and Y managerial styles

o   Managerial Roles

§  Interpersonal

§  Informational

§  Decision making

·       Peter Drucker (2005)

o   Father of modern management

o   Innovation

o   Entrepreneurship

 

Discipline Contributors in OB

·       Psychology (how individual behaves in response in a situation)

·       Sociology (how individual relates to each other or in a group)

·       Social Psychology (how individuals & organization perceive conflicts & threats)

·       Anthropology (understanding customs tradition)

·       Political Science (understanding power, authority and corporate politics)

·       Economics (appreciating incentives)

 

Challenges of OB

·       Managing diversity

·       Improving customer services

·       Working in network organizations

·       Creating positive working environment

·       Improving quality and productivity

·       Stimulating innovation and change

 

Importance of OB

·       Gives a road map to our lives in organizations

·       Influence organizational events

·       Help managers to manage the human resource effectively

·       Help individuals also to understand himself in a better way

·       Useful in field marketing also

 

Scope of OB

·       Job design

·       Study of emotions

·       Organization culture development

·       Management of conflict and stress

·       Management of change

·       Study of structure, attitude, perception and transaction analysis

 

Models of OB

S.NO	HEADS	NAME OF THE MODELS
		AUTOCRATIC	CUSTODIAL	SUPPORTIVE	COLLEGIAL	SOBC MODEL
1	BASIS	Power	Economic resources	Leadership	Partnership	Facilitator
2	MANAGERIAL ORIENTATION	Authority	Money	Support	Teamwork	Empathy
3	EMPLOYEE ORIENTATION	Obedience	Security & benefits	Job performance	Responsible behavior	Belongingness
4	EMPLOYEE PSYCHOLOGICAL RESULTS	Dependency on Boss	Dependency on Organization	Participation	Self discipline	Ownership
5	EMPLOYEES NEEDS MET	Survival	Security	Status	Self actualization	Higher order needs
6	PERFORMANCE RESULT	Minimum	Passive cooperation	Awakened drives	Moderate enthusiasm	Passion & Commitment

Video Description

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