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HOSPITALITY IN HOSPITALS    Description also available in video format (attached below), for better experience use desktop. Introduction In the pool of oxford dictionary the word “Hospitality” means friendly and generous behavior  towards guests and hospitality have four characteristics 1)      Given by the host to a guest who is away from home. 2)      It is interactive & involving in nature. 3)      It is a mixture of tangible & intangible factors. 4)      The host provides psychological &  physiological comfort. If we are going to analyze the hospital & hospitality then it may be seen to be two diverse industries but also have a common link i.e. Customer satisfaction and it is a very important part of a growing hospital because ·        Some patients experience joyful like on a baby birth and some experience difficulty like on having a serious illness but no matter what brings you in a hospital, every step of the hospital staff is to make the pati

  MODERN HOSPITAL AND CHANGING PATIENT NEEDS Description also available in video format (attached below) and for better experience use your desktop. Modern Hospital Hospital is a place where a person visits for the treatment of any medical emergency. In developed countries there is a existence of modern hospitals but in developing countries like Pakistan Sri lanka, India etc. are often lack the availability of modern hospital and medical requirements. On the other hand the modern technologies results in the expansion of treatment possibilities   and has made the medical industry flourish and has further lead to the upcoming development of modern hospital.   What makes a hospital modern? 1)      Specialized medical & healthcare facilities ·         Availability of specialization for a certain type of illness. ·         In medical institutes the specialized services are like a department of the hospital ·         For an example, department of Urology in AIIMS. 2)

  INFRASTRUCTURE & LAYOUT OF A CORPORATE HOSPITAL Description also available in video format (attached below), for better experience use your desktop.   Infrastructure The infrastructure of a hospital plays an important role in its success and to build a hospital with an effective infrastructure must have to have focus on the following aspects 1)      Location/Built Environment ·         The hospital must have an easy access, transport facilities and car parking. ·         The hospital also has clear signages within and outside the hospital which ensure the patients and their families to navigate all the hospital services. ·           The IPD wards and patient areas must have a space, light and a good view to increase patient friendly healing environment. 2)      Medical  Equipment's ·         Availability of appropriate equipment's as per the requirement for the delivery of high quality of clinical services. ·         The responsible lead of a hospita

CORPORATE HOSPITALS IN DEVELOPING COUNTRIES Description also available in video format (attached below), for better experience use your desktop. Introduction The term corporate refers to the private for profit, which means that the corporate hospital offers various types of healthcare services in exchange of profit. Such types of   hospitals mushroomed all around the world and are expanding rapidly in numbers especially in metropolitan cities like Delhi, Kolkata, Bangalore and Hyderabad. Because of the profit orientation of corporate hospitals, their rapid growth has become controversial in our country where government hospitals are in such a bad shape.   The corporate hospitals have entirely changed the healthcare services delivery system in developing countries in terms of ·         Revenue generation ·         Competition ·         Quality ·         Branding ·         Demand & Supply ·         Medical tourism Tools of Corporate Hospital   The tools of c