Management Information System
MANAGEMENT
INFORMATION SYSTEM
Introduction
·
An idea which is associated with
o
Man
o
Machine
o
Marketing
o
& Methods for collecting information
& processing the information to facilitate the decision making
·
Basically it deals with the processing of
data into information
·
It involves the distribution of information
into various departments for appropriate decision making
·
In simple words if we conclude what MIS is
o
Right Information
o
To the right person
o
At the right place
o
In the right form
o
At the right cost
Components
& Characteristics of MIS
·
Components
o
Management
§ Planning
§ Controlling
§ Administration of the operations of a concern
o
Information
§ Means the processed data that helps the management in
· Planning
· Controlling
· & Operations
o
System
§ Data is processed into information with the help of a
system
§ A system is made up of
· Inputs
· Processing
· Output
· & Feedback
·
Characteristics
o
Provide reports with fixed & standard
formats
o
Used internal data stored in computer system
o
End users can develop custom reports
o
Requires formal requests from users
Types
& Roles of MIS
·
Types
o TPS (Transaction Processing System)
o DSS (Decision Support System)
o ESS (Executive Support System)
o CRM (Customer Relationship Management)
·
Role
o Play vital role like a heart in a human body
o Information is the blood & MIS is the heart
o It ensures that an appropriate data is collected from the
various sources, processed and send further to all the needy destinations
o MIS fulfil the information needs of
§ An individual
§ Group of individuals
§ Managers
§ Top management
o Provide operational data to junior management employees
o Helps the middle management in short term planning,
target setting and controlling the business
o Helps at all level of management in
§ Goal setting
§ Strategic Planning
§ Evolving the business plan
§ Communication
Advantages,
Outputs & Impact of MIS
·
Advantages
o
Availability of customer data
o
Availability of feedback
o
Information is an important asset
o
Organizations are able to highlight their strengths
o
Act as a communication & planning tool
·
Outputs
o
Scheduled reports
o
Key indicator reports
o
Demand reports
o
Exception reports
·
Impact
o
It impacts on the organizations
§ Functions
§ Performance
§ & Productivity
o
Helps in forecasting
o
Initiates long term perspective planning
o
Gives better understanding of business
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